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https://wap.adobeconnect.com/_a825758227/p6uburlmhg35/

Today’s workplaces strive to employ a diverse population of people, and with them come diverse personalities. As a leader, it is your responsibility to promote a balanced and productive environment, despite differences in behavior and attitude among employees.

Topics include:

  • Roles and expectations of supervisors
  • Causes and effects of difficult behaviors
  • Taking action professionally
  • Effectively communicating the issues